itunes and apple software update not working

Just keep the iPhone connected and wait for the update to complete. This time, the process of preparing iPhone for software update should not take too long or be stuck. iTunes will extract the downloaded iOS software from the computer, prepare iPhone for software update, verify iPhone update with Apple, and then start the update. Click Update and follow the on-screen steps to update the iPhone.Ĥ. While the iPhone is in Recovery Mode, iTunes on the computer will pop up a dialog asking you to update or restore the iPhone.

For iPhone 6s or earlier: Press and hold the Home button.ģ.

For iPhone 7 series: Hold down the Volume Down button.

For iPhone 8 or later: Hold down the Side button.

Keep the iPhone connected, then press and hold the following button (depending on the iPhone model) until the iPhone enters Recovery Mode, which is a black screen with a Connect to Computer or Connect to iTunes icon. Connect the iPhone to the computer using an Apple USB cable, then turn off the iPhone.Ģ.

Way 2: Update iPhone without iTunes using iSumsoft iOS RefixerĪpple's official documentation says that if you can't update your iPhone, put your iPhone into recovery mode and then update it using your computer.

If none of them work for you, then try the following solutions to update your iPhone. Some users have successfully solved the problem through one of these steps.

Before you take any further steps, it is strongly recommended that you do the following: try another Apple USB cable, restart or reinstall iTunes, and try another computer. How to fix iTunes stuck on Preparing iPhone for software update Why is iTunes stuck on Preparing iPhone for software update? How to solve this problem and update iPhone smoothly without error? Now, read on to get the best and effective solution. Therefore, if your iTunes is stuck on Preparing iPhone for software update for several hours, it is obviously abnormal, indicating that the update has basically failed.

Moreover, the entire update process (from software download to update completion) usually takes only 15 to 30 minutes. Under normal circumstances, it takes only a few seconds (up to 1 minute) for iTunes to prepare iPhone for software update. But it is stuck on 'Preparing iPhone for software update' for 2 hours. I am trying to update my iPhone by connecting to iTunes on my computer. ITunes Stuck on Preparing iPhone for Software Update, What to Do?

Itunes and apple software update not working